ICS-402 Liaison Officer

Course Overview

ICS-402 prepares emergency management and response personnel for the role of Liaison Officer (LOFR on an Incident Management Team. The course builds on ICS fundamentals and focuses on the LOFR’s duties and responsibilities, including incident response and effective section management. Training is delivered in small, instructor-led groups in your region, featuring hands-on exercises, realistic scenarios, and personalized coaching to ensure job-ready skills.

Course Objectives

• Describe the role and responsibilities of the Liaison Officer within the Command Staff
• Explain the duties and expectations of Agency Representatives during an incident
• Identify communication methods and workspace requirements for incident operations
• Demonstrate how the Liaison Officer engages and manages stakeholders effectively
• Outline the process for information flow and the role of Assistant Liaison Officers
• Explain the Liaison Officer’s contributions to the NIMS Incident Action Planning process
• Apply appropriate steps for managing special situations during an incident
• Describe the demobilization process and the Liaison Officer’s responsibilities in closing out operations

Target Audience: Responders who may be assigned duties as a LOFR during an incident.

Duration: 13 hours, delivered over 2 days, in person.

The course is designed as a blended learning experience. While the core content is delivered in two days of instructor-led, face-to-face training, additional asynchronous activities may be included to reinforce learning and meet the full 13-hour requirement.

Pre-requisites are required.